Privacy policy

Effective Date: 20/02/2024

At Ómra Coffee, we respect the privacy of our customers and are committed to protecting personal information collected on our website www.omra.coffee. This policy outlines the types of information we collect, how it is used, and the steps we take to ensure it is protected.

Information Collection

Personal Information: We collect information that identifies you personally, such as your name, address, email address, contact number, and payment information when you:

Make a purchase
Create an account
Subscribe to our newsletter
Participate in a promotion or survey

Non-Personal Information: We also collect non-personal information such as browsing behaviour, IP address, and website analytics to improve our website and service.

Use of Information

We use your information to:

Process transactions
Deliver products and services
Communicate with you about orders, products, services, and promotional offers
Keep and update our database and your accounts with us
Propose a tailored content
Improve our store and platform

Sharing of Information

We may share information with:

Service providers who perform services on our behalf
Law enforcement or other government officials if required by law
Selected third parties for marketing purposes with your prior consent

We will never sell your personal information to third parties.

Data Security

To prevent unauthorised access and ensure the correct use of information, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies and Tracking Technologies

Our website uses "cookies" and similar technologies to enhance your shopping experience and to collect data related to the use of our website for analytics and advertising purposes.

Your Rights

You have the right to:

Access and correct your personal information
Opt-out of receiving marketing communications
Request the deletion of your personal data

Changes to this Policy

We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website before the change becomes effective.