Terms of service

Effective Date: 20/02/2024

Welcome to Ómra Coffee. By accessing or using our website www.omra.coffee, you agree to be bound by these terms of service ("ToS"). If you do not agree to these terms, please do not use our services.

Use of Service

Our website provides information about our products and services, and allows you to purchase coffee and related products. You agree to use our service for lawful purposes only and in compliance with these ToS.

Account Registration

To make a purchase on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws. You agree not to copy, distribute, or create derivative works based on the content available on our website without obtaining permission from us.

Product Sales and Availability

All products sold on our website are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order.

Prices and Payment

Prices for products are quoted on our site. We have the right to change the prices for products at any time without notice. Payment must be received by us before our acceptance of an order.

Wholesale and Bulk Orders

Eligibility: Wholesale pricing is available to qualified businesses in the UK and Europe.
Minimum Order Quantities: Bulk and wholesale orders may have minimum quantity requirements, which will be communicated during the order process.
Custom Orders: We offer custom coffee orders upon request. Timelines for these orders will vary.
Pricing: Wholesale prices are provided directly to qualified businesses and are subject to periodic review. We reserve the right to adjust prices.
Payment Terms: Payment for wholesale orders is pro-forma unless otherwise clearly stated. This means payment is required in full before the goods are dispatched, unless an alternative arrangement has been agreed upon.
Delivery and Shipping: For wholesale and bulk orders, delivery fees will be calculated based on the order size and destination. Delivery times may vary depending on order volume.

Shipping and Returns

Please refer to our Shipping Policy and Return Policy for information on these processes.

Delivery Information

Customers are responsible for providing accurate delivery addresses and special instructions. We are not responsible for failed deliveries due to incorrect details.

Disclaimers and Limitation of Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Ómra Coffee provides no warranties, expressed or implied, regarding the operation of the website, information, or products on this website.

Governing Law

These ToS are governed by the laws of the jurisdiction where Ómra Coffee is located, without regard to its conflict of law provisions.

Changes to Terms of Service

We reserve the right, at our sole discretion, to modify or replace these ToS at any time. It is your responsibility to check these ToS periodically for changes.